Shipping Policy

1. Shipping Time

All orders will be processed and shipped within 1-3 business days (excluding holidays).

If there is insufficient stock or special circumstances, we will contact you immediately by email.

2. Shipping Methods & Times

We partner with multiple international logistics companies (such as EMS, TNT, UPS, DHL, and FedEx) to provide you with reliable delivery services.

Standard Shipping: Typically arrives in 7-15 business days. All orders receive free standard shipping, with no additional shipping charges.

3. Address Change

If you need to change your delivery address, please contact our customer service immediately before your order is shipped: info@atomstu.com.

Once the tracking number is generated and the shipping process begins, the address cannot be changed. If the package is returned due to an incorrect address, you will be responsible for the shipping costs and will need to place a new order.

4. International Shipping

We offer worldwide shipping. Customs duties, import taxes, and customs clearance fees may apply to different countries and are the responsibility of the recipient.

Please ensure that your shipping address, postal code, and contact information are accurate to avoid delays or returns.

5. Tracking

After each order is shipped, we will provide a tracking number so you can check the delivery progress at any time.

6. Shipping Delays

We are not directly responsible for delays caused by weather, customs, or other uncontrollable factors. However, we will actively assist in communicating with the shipping company to resolve any issues as quickly as possible.

7. Contact Us

If you have any questions about our shipping policies, please feel free to contact us. Thank you for your trust and support, and we wish you a happy shopping!

Customer Service Email: info@atomstu.com

Customer Service Hours: Monday to Friday, 9:00 AM–6:00 PM